Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
Our Motto (What We Do)
Payless Mattress is a family owned discount mattress and furniture store located in the heart of Newark, New Jersey's West Ward. Payless Mattress boasts an array of new, high quality furniture at prices that are both competitive with other local and franchise furniture stores and reasonable for average family budgets. Most importantly, Payless Mattress' business model is anchored on our dedication and desire to offer a uniquely personalized customer service experience where families do not have to compromise between quality and affordability.
Our Guarantee (How We Do It)
Despite the competitive edge of Big Box Retailers who benefit from volume buying power, Payless Mattress remains committed to customer satisfaction through our Price Match Program. Payless Mattress will match any competitor's price in our wide selection with an additional 5% discount with proof of advertisement.
For items purchased within 30 days of the identified price match, Payless Mattress will refund the difference with an additional 5% discount with proof of advertisement.
Payless Mattress' Price Match Program does not apply to special orders, manufacturer restrictions, advertisement errors, closeouts, and unauthorized dealers.
Payless Mattress offers a Pristine Condition Guarantee (PCG). All items to be delivered and set up by Payless Mattress experts free of factory and delivery damage. Payless Mattress takes every reasonable precaution to prevent product damage. However, in its rare occurrence, any items damaged during the delivery process will be replaced immediately by Payless Mattress.
Community Commitment (Why We Do It)
Payless Mattress not only empowers the customer through increased purchase power but further stimulates the local community as a portion of every purchase goes toward Payless Mattress Community Initiatives. These initiatives are sponsored in collaboration with local community organizations in the form of Backpack Giveaways to local children, Furniture Donation Programs for displaced families, and other community support efforts.